Quality is Paramount
At PEM, we are passionate about quality. We are committed to delivering the highest standards of excellence to our customers, and we take great pride in the fact that our processes and systems have been successfully audited by both accredited bodies and major electrical engineering companies.
Our dedication to quality has earned us a reputation for excellence in the industry. We are proud of our achievements and remain committed to maintaining the highest standards of quality in everything we do.
ISO 9001:2015
ISO 9001:2015 is a standard for quality management systems. PEM have been continuously certified to the ISO9001 standard since 1998. The standard sets the requirements of an effective Quality Management System to ensure products and services consistently meet customer requirements, and that a culture of continuous improvement is in place.
Committed to Quality
Our commitment to quality doesn't stop with our accreditations. We have implemented strict quality control measures throughout our production process, from design to delivery, to ensure that every product and service we provide meets the highest standards of excellence.
We also invest in the training and development of our staff, equipping them with the skills and knowledge to deliver quality at every step of the process. Our team of experts is dedicated to delivering the best possible outcomes for our customers, and this dedication to quality is what sets us apart.
This helps us identify potential issues before they become a problem, enabling us to deliver consistently high-quality products and services.
The PEM senior management team are committed to:
- Meeting or exceeding our customer’s requirements by providing products and services of a high standard and quality.
- Work closely with suppliers to establish high standards of bought in materials and services;
- Promoting the concept of continuous improvement based on risk-based thinking and a process approach;
- The implementation and maintenance of a Quality Management System (QMS) compliant to ISO9001:2015 appropriate to our business.
- Make available the necessary resources to fulfil the requirements of the QMS;
- Appropriately communicate our Quality Policy and Objectives and performance against those objectives throughout the company and to interested parties;
- Engage, train and support our staff to contribute to the effectiveness of the QMS;
- Comply with all statutory laws and regulatory requirements with regards to both business and product compliance;
